Privacy Policy
Your privacy matters to us at Brayna
Last updated: March 15, 2025
Information We Collect
When you use our valuation techniques platform, we collect information that helps us provide better services to our users. This includes both information you provide directly and information we gather automatically through your use of our platform.
Personal Information You Provide
- Name, email address, and contact information when you register for an account
- Professional details including company name, job title, and industry experience
- Payment information when you purchase our learning programs or services
- Communication preferences and feedback you provide to us
- Content you create or upload while using our valuation tools and resources
Automatically Collected Information
Our systems automatically collect certain technical information to improve your experience and ensure our platform functions properly. This includes your IP address, browser type, device information, and how you interact with our platform features.
How We Use Your Information
We use the information we collect to provide you with an exceptional learning experience focused on financial valuation techniques. Your data helps us personalize your learning journey and improve our educational content.
Purpose | Information Used |
---|---|
Account management and authentication | Name, email, login credentials |
Personalized learning recommendations | Progress data, preferences, professional background |
Payment processing and billing | Payment information, transaction history |
Customer support and communication | Contact details, support tickets, feedback |
Platform improvement and development | Usage analytics, performance data |
We never sell your personal information to third parties. Your data is used exclusively to enhance your learning experience and provide the services you've requested from us.
Information Sharing and Disclosure
Brayna takes a conservative approach to sharing your information. We only share data when necessary to provide our services or when required by law. Here's when and how we might share your information:
- With trusted service providers who help us operate our platform (payment processors, hosting services, analytics providers)
- When you explicitly consent to sharing specific information
- To comply with legal obligations, court orders, or regulatory requirements
- To protect the rights, property, or safety of Brayna, our users, or the public
- In connection with a business transaction such as a merger or acquisition (with proper notice)
All third-party service providers we work with are required to maintain appropriate security measures and use your information only for the specific purposes we've authorized.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical and organizational measures.
Technical Security Measures
- Encryption of data in transit and at rest using industry-standard protocols
- Regular security audits and penetration testing of our systems
- Multi-factor authentication for account access
- Secure hosting infrastructure with redundant backups
- Regular software updates and security patches
Organizational Security Measures
Our team undergoes regular security training, and we maintain strict access controls to ensure only authorized personnel can access your information. We also have incident response procedures in place to address any potential security issues quickly and effectively.
Your Rights and Choices
You have several rights regarding your personal information. We believe in transparency and giving you control over your data. Here are the rights available to you:
- Access: Request a copy of the personal information we hold about you
- Correction: Ask us to correct or update inaccurate information
- Deletion: Request deletion of your personal information (subject to certain limitations)
- Portability: Receive your data in a structured, machine-readable format
- Restriction: Limit how we process your information in certain circumstances
- Objection: Object to processing of your information for direct marketing purposes
To exercise any of these rights, please contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Our retention periods vary depending on the type of information and how it's used.
Data Type | Retention Period |
---|---|
Account information | Duration of account plus 2 years |
Learning progress and course data | 5 years after last activity |
Payment and billing records | 7 years for tax and legal compliance |
Support communications | 3 years after case closure |
Marketing communications | Until you unsubscribe or opt out |
When we delete your information, we ensure it's removed from all our systems and backups, except where retention is required by law or legitimate business interests.
International Data Transfers
As part of providing our services, we may transfer your personal information to countries outside Australia. When we do this, we ensure appropriate safeguards are in place to protect your information according to this privacy policy.
We only transfer data to countries with adequate data protection laws or use approved transfer mechanisms such as standard contractual clauses. Our cloud hosting providers and service partners are required to maintain the same level of data protection that we provide.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. These tools help us remember your preferences, analyze how you use our services, and provide personalized content.
- Essential cookies: Required for basic platform functionality and security
- Performance cookies: Help us understand how users interact with our platform
- Functional cookies: Remember your preferences and settings
- Marketing cookies: Used to deliver relevant content and measure campaign effectiveness
You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.
Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform.
We encourage you to review this policy periodically to stay informed about how we protect your information. The "Last updated" date at the top of this policy indicates when the most recent changes were made.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your personal information, we're here to help. You can reach us through the following channels:
We aim to respond to all privacy-related inquiries within 2 business days. For urgent matters, please call us directly during business hours.